You have a tough job in the occupational health field. While most in the health profession ask a patient “What’s the matter with you?”, you ask “What matters to you?” From there, you work with the person of any age or ability to achieve those goals. You are the person who gets someone back to their “old self” in the ways that matter. But yet, most people do not know what you do and why they should care.
This is where patient education, more specifically digital patient education, comes into play. You need a vehicle to explain that an occupational therapist improves a person’s ability to perform daily activities and how you achieve these goals. You need to explain how you are different than a physical therapist. And how you work in conjunction with them and that neither of you can help the patient without the other. To maximize your message, this story needs to be told before rehabilitation is beginning.
A customized, HDTV based digital patient education system from Halo Health lets you start the education process in the patient’s orthopedist’s office and continue the message in the surgery center, rehab facility and pt’s office. Halo Health tells a story for patient to follow in each segment like say, knee replacement. They talk about the signs and symptoms, the general surgical procedure, the recovery, the rehabilitation and the therapy needed. At the end of each segment, the patient feels like they received a wealth of information and are armed with a ton of questions to ask their physician for the “WHY” part of their journey.
These systems when used properly also help the patient navigate their health and health system. A patient would learn that if an MRI is needed, they can visit the Health System Radiologist on Main St. The rehab center and the therapists affiliated with the health system are spotlighted and recommended. DME suppliers and other ancillary service providers are also introduced to help the patient get what they need. This enables the patient to have a better understanding of the “HOW” of their surgical journey.
General health and wellness segments are interspersed in the content to help encourage patients to make better lifestyle choices. Smoking cessation, diabetes prevention, skin cancer prevention, diet, nutrition and exercise topics are provided to make the patient understand they need to take control of their life in order to get back to living.
Work with your referral partners and Halo Health to create this network. It helps the patient live better, improves your positive outcomes, and “jacks up” your Patient Satisfaction scores. And it is very inexpensive- <$5 per day in most cases. Contact us today at 856-520-8655.