As someone who is passionate about our company’s mission of helping our friends and neighbors live healthier through education, it is frustrating discussing patient education with most healthcare executives. Healthcare execs typically fall into three buckets: Patients will never listen so why try? This defeatist attitude is the reason why patients fail. They can tell … Continue reading Give Patient Education a Chance
Traditionally all three of these departments do not mix well. Clinical only focuses on their immediate patient needs. Marketing only cares about the next patient. And IT slows everyone down. But, there is one thing that all three can agree on- Patient Experience, Engagement, and Satisfaction are the key to success for a health system. … Continue reading Finally, Something Clinical, Marketing and IT Can All Agree On!
Changing the perceived culture of indifference in care. When CAHPS and other survey tools are provided to patients, they ask patients about the aspects of their experiences that are important to them. In other words, they ask patients to tell us what that individual patient cares about when related to their medical experience. Many of … Continue reading The Key to Patient Experience is…
We recently partnered with 1st Healthcare Compliance on a webinar that was focused on how to help practices increase their patients’ compliance through education. The tactics included investing in a more informative website, building a social media presence, embracing Telemedicine, improving patient communications and turning your office into an education station. During this webinar, we … Continue reading Interacting with Your Patients
One of the best ways to review the health of your practice is to determine the revenue growth from your current clients. If your year to year revenue from current clients grows every year, your practice is going to be in good shape. If the opposite is occurring, then you have a huge problem stemming. … Continue reading Ways to Increase Revenue from Your Existing Patient Base
Healthcare absolutely amazes me. I have been in the field for a very long time, yet it still surprises me. People go into the hospital due to some serious pain or attack. They want to be seen right away, given a pill to make everything go away and then they want to go home, yet … Continue reading Doctors Vs. Patients
There have been a ton of posts, articles and segments recently about removing the negative influences in your life. The general theme is that you will have a simpler, more productive life if you can eliminate the negativity and increase the positive energy in your life. While I agree that “mean people suck”, it is […] … Continue reading Being a Leader Means Dealing with Negative People —
Most healthcare professionals will agree that the level of patient education given to their patients is substandard. Most will also agree that simple changes to the current way it is done would yield huge results. However, the healthcare industry is reticent to change. The main reasons the current patient education system is ineffective are: The … Continue reading Why Patient Education is Ineffective
Wait, that can’t be true! Someone has developed a patient education app that is easy for the staff and patients to use? Yes, Halo Health’s new app is so easy to use, even your oldest patients can figure it out by themselves. Not only that, but the content gets customized for your usage and Halo … Continue reading A Patient Education App that’s Easy to Use?
Finally, there is a Patient Education solution for tablets that is easy for both the patient and caregiver to use. Introducing the Halo Health Patient Education App. This application, which works on your tablet, smartphone or home computer, allows you to show videos of the 7 most common disease states on demand before, during and … Continue reading Introducing the First Customized App for Your Health System and Patients!